OHIO SERVICE TECH · IT SUPPORT + AI WORKERS FOR CLEVELAND SMALL BUSINESS

Computers, networks, and AI that actually works — for your small business.

Cleveland’s honest small-business IT shop — same crew that’s installed your neighbor’s security cameras since 2000. Break-fix, Managed IT, and AI workers under one number. Month-to-month. Cancel anytime.

Call 440-291-9111 See IT service tiers →

No annual contract · Same-day response in NE Ohio · 24 years in Cleveland

Core IT Services

Real IT support. No contract lock-in.

Three tiers. Priced for Cleveland small business. Month-to-month, cancel anytime — if we’re not earning it, don’t pay us.

Tier 1 · Break-Fix

Something’s broken. We come fix it.

One-time repair. No contract. No monthly fee. You call, we come, we bill you.

$150 diagnostic · $125/hr on-site · $95/hr remote

Tier 2 · Managed IT · Most Popular

We watch your computers so you don’t have to.

24/7 monitoring, patching, antivirus, cloud backup, unlimited remote support, 2 on-site visits/yr. Written monthly health report.

$79/workstation/mo · $249/server/mo · $29/network device/mo

Month-to-month. No annual lock-in. Hi-Tech customers save 10%.

Tier 3 · Managed IT + AI Bundle

Add an AI worker. Try it 90 days on us.

Everything in Managed IT, plus one Jedai AI worker of your choice — free the first 90 days.

Managed IT price + free AI worker 90 days, then $49-79/mo

Also under Ohio Service Tech

Web pages · Voice + VoIP + AI receptionist · Data cabling + on-site storage · Video conferencing rooms · Backups + disaster recovery · Security tests + audits · KVM remote management

Full IT Services page →

New: The JedAI Video Absorption Sprint

Information overload? Let the AI agent do the watching and learning.

Bring the videos, SOPs, calls, docs and workflow notes. We turn the stack into source-backed lessons, memory, tests and a Learning Proof Pack. $4,995 per Video Stack.

See the Queen/Sprint page → Bring the stack

The Sprint smartens the agent. The C.L.E.T.U.S Clone gives it a job.

The Cost of Doing Nothing

Every missed call is real money walking to your competitor.

of missed calls to local small businesses come from first-time prospects

average value of a first service call in NE Ohio across trades, contractors, restaurants

0mo

of Missed-Call Rescue paid for by every single call the AI saves for you

Do the Math

How much are missed calls costing you per year?

Slide the numbers below to your real weekly missed-call count and average job value. We'll do the math live.

Your numbers

Slide to match your shop. Honest answers give honest numbers.

Missed calls per week 10

Average job value $300

% of missed calls that were new prospects 30%

Lost to voicemail per year

$46,800

Money that walked to your competitors while your phone rang.

Missed-Call Rescue: $588/year · recovers ~1 job/week · ROI in 30 days

The AI Workers

Three productized workers. Live in a week each.

Every worker is a real tool that saves you real time. If it doesn't, cancel it. No annual contract. No jargon.

📱

Worker №1 · Wedge Offer

Missed-Call Rescue

Every missed call gets answered by AI, texted back in 30 seconds, and booked into your calendar. You get a text summary of every conversation.

$199 setup · $49/mo
60-day money-back guarantee

See how it works →

💬

Worker №2 · Live

Website Chat Concierge

A trained AI chat widget on your site — answers questions from your real content, captures leads, books meetings straight into your calendar.

$299 setup · $79/mo
Trained on your real content · no hallucinated answers

See how it works →

🔌

Worker №3 · Live

Reactivation Bot

We wake up your old customer list. Personalized re-engagement outreach, sent with your approval, warm replies handed back to you.

$499 flat up to 500 contacts
One week engagement · owner-approved sends

See how it works →

Ohio Service Tech · IT Infrastructure Add-on

KVM Remote Management

Never send a tech out for a stuck server again. We install an IP-KVM on your critical machines — remote console access from anywhere, down to BIOS-level. Starter tier pays for itself in the first stuck-server incident.

$99 hardware + $299 install for the Starter tier · optional +$29/mo monitoring add-on

See the 3 tiers →

Built by the same crew that's installed your neighbor's cameras since 2000. The Jedai is the AI-workers arm of Ohio Service Tech — a Hi-Tech Security Solutions company. Cleveland local. 24 years in Northeast Ohio. Real phones, real people, real accountability.

Ready to stop losing calls?

Start with a free 15-minute setup call. We tell you if it's the right fit. If not, no charge, no pitch, we point you at what would actually help.

Call 440-291-9111

Or email john@4-hitech.com

The Jedai · AI workers by Ohio Service Tech · a Hi-Tech Security Solutions company

Cleveland · Founded 2000 · 440-291-9111 · thejedai.com